By Mark Yanai

The NEU Contribution

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“The secret to living is giving.” – Tony Robbins, Awaken the Giant Within

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It’s that time again! Every six months we say Aloha and goodbye to the Northeastern University (NEU) Co-Ops that have been with us as part of our affiliation with their school. F&L is now in our eighth year with its partnership with Northeastern University’s Physical Therapy Cooperative Education Program.

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Our company accepts NEU physical therapy students as full-time employees and gives them the opportunity to gain valuable work experience in an outpatient orthopedic clinical setting. They primarily assist our highly qualified physical therapists with outpatient care at our clinic locations in Honolulu and Windward Oahu, including the outdoor heated pool at the Kokokahi YWCA. The journey to Hawaii offers NEU students tremendous life-changing experiences as they strive to balance work, play and new discoveries during their six-month employment.

Our most recent Co-ops, Cody, Sarah and Teagan, were with us from January to June and were an integral part of our team. Cody spent most of his time at WORC and was an outstanding contributor in working with injured workers. He also was an integral part of the Performance Plus Program in training our F&L membership base in a personal training. Cody proved to be a quick learner and developed skills in instructing patients with tools such as sandbags, kettlebells, and suspension trainers.

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Teagan spent her time in the Aquatics program and with our private care patients at Lower Atherton. She definitely found a love for the pool and demonstrated the unique ability to work with the wide diversity of patients that are a part of Aquatics. She expressed to me that she may have found a career path with her time spent at Kokokahi.

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Sarah was our first homegrown Co-op student, having graduated from Iolani Schools. She was our utility Co-op bouncing from the Windward side at the pool and our Kailua clinic to working exclusively at our Kuakini clinics. The Co-op experience is valuable for students who haven’t experienced the islands so this was the first time that we had someone who was with us primarily for the clinical experience. Look forward to reading about her experience, as well as the others, in an upcoming blog.

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F&L’s relationship with NEU’s co-op program is unique. F&L’s commitment to the physical therapy profession is one reason why we dedicate our time and resources to this relationship. Each staff member is responsible to contribute to the growth and learning of the co-ops so that the profession continues to expand to higher levels. This responsibility is not listed on anyone’s job description but it is a large part of our culture and values. There is no richer emotion in life than the sense that something you have said or done has somehow enhanced someone’s life. We recognize our staff’s contribution to the NEU program as well as the how these young professionals enhance our lives in such a short time.

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We wish the three students our best wishes and thank them for their hard work and dedication. We hope that our paths cross again and that one day we employ them again.

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We greet our new co-ops, Connor and Victoria (look for more about them in my next blog).

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By Mark Yanai

F&L’s 4th Annual Free Car Wash

This past Saturday, F&L held it’s 4th Annual Free Car Wash at the Kokokahi YWCA. Each year, F&L offers a FREE car wash as a service to our Windward community. It’s our way of saying “thank you” for supporting our organization. This year is extra special, as we celebrate twenty years of providing physical therapy to our community.

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The car wash was the perfect event for our patients to watch us sweat as we washed their dirty cars. My favorite moment happened when one of my current patients enjoyed bossing me around by pointing out spots that I missed on her car so she could return the “favor” of working hard in therapy. She was determined to make us feel the wrath of her commands even though her truck was already spotless! We all had a great laugh!

Community events like the car wash are great ways for F&L to express our company values. F&L has always placed our values at the forefront of our commitments. Nurturing relationships is perhaps our greatest value and expressing gratitude toward those that we serve can be a powerful reminder of that value. Seeing our patients arrive at the car wash allowed us to interact with them in a different setting, which often brought on smiles and laughter.

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We look forward to continuing our tradition of free car washes for many years to come. The feeling of declining to accept donations was fulfilling and continued to bring disbelief among patrons.  See you all next year with your dirty cars!

Please look for information for next year’s car wash on our website and Facebook page.

By Mark Yanai

Company Retreat 2015

For the past three years, F&L has held a company retreat to celebrate its staff and culture. Owners, Art and Randy, usually dedicate an entire afternoon for all staff to “retreat”  from work and gather together for some culture-based fun.

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Our most recent retreat was held on April 24th at the Kokokahi YWCA in Kaneohe. Our Culture Club, a group of volunteer employees that serve as a sounding board for the organization, planned everything from the food to the fun. After a sandwich and salad bar lunch, we introduced new employees, recognized significant achievements, and took a look at our mission, vision and values – past, present and future.

Included in our activities were interactive group bonding games of kite building, golf ball dropping and relay racing. Everything was done with our Values in mind: Nurturing Relationships, Integrity, Contribution, and Embracing Change and Encouraging Growth.

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Back in 2012, an organization called Delivering Happiness coached us to focus on the company’s Mission Statement, Core Values and Higher Purpose. As a group, we used what inspired us most to come up with a new mission statement with improved values. It was this workshop that turned us into  a values-based organization, using our company culture to delivering fun and happiness to our patients and community.

Since then, we’ve had an annual “Delivering Happiness” retreat that reminds us of our new mission and values and teaches us how we can live them each day. We practice gratitude in our culture and hope that it will renew our commitment to our patients to deliver the best care possible.

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By Mark Yanai

Saying Goodbye

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On Friday, March 20th, F&L said goodbye to two team members, Jenni and Jeralyn. These gals made a big impact on our staff, patients and community and truly embraced the F&L culture during their time with us. We are grateful to have had them as part of our ohana.

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Jeralyn was Kaneohe’s medical receptionist for the past year and a half and always greeted everyone with her big smile and warm personality.  But I discovered that beyond that grin, Strength was what carried her day to day and it reflected in her attitude when helping others. Her ability to be strong for herself and her co-workers during all the changes that Kaneohe went through the past year, especially the clinic move to Kokokahi, was tremendous.

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A new opportunity and challenge came about in Jeralyn’s career. She decided to join the Navy. The decision to serve her country is typical of what I’ve become to expect out of her.  I know that her strength will serve her well in this new venture.

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This past weekend we gathered at the Kaneohe clinic to have a going away party for Jeralyn. Her wish before leaving the F&L ohana was to do one last activity as a family, and she chose painting. An art teacher from Moanalua instructed all of us on how to paint a “whimsical tree” portrait. For most of us, it was our first painting experience since grade school. We had a great time painting together and enjoyed each other’s company.

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Jenni has been one of our main physical therapist assistants at our Kailua clinic since 2012. She came to us as a graduate of Kapiolani Community College’s PTA program. Jenni is a fun-loving, carefree spirit and was the queen of F&L dress-up days. She always got the most compliments during our Halloween and Spring Break activities.

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As a physical therapist, I enjoyed working with Jenni because she was always willing to learn and was able to adapt to others well. Like her many crazy and amusing characters she portrayed, we will miss her funny faces and infectious laugh.

Earlier this month, we gathered together for a wild and exciting night with Jenni to celebrate the joy she has brought to our company. She will soon be heading to the mainland to explore the Great Northwest and I’m sure she will share her happiness with others wherever she settles.

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Jeralyn and Jenni are perfect examples of the type of employees who sincerely exudes all of our organization’s core values, but especially, the value of  “Embracing Change and Encourage Growth”. I hope they will continue to succeed in their future endeavors with this value as their guide. We thank them for their years of service, helping us to deliver happiness and compassion daily. Our F&L family will miss them dearly and wish them well.

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By Mark Yanai

Happy Spring Break!

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Spring Break Fun

This week, thousands of college students will flock down to Fort Lauderdale, Daytona Beach, Lake Havasu and Acapulco Beach for an annual gathering of fun, sun, alcohol, and shenanigans. Where did this craziness originate?

According to a TIME Magazine article in 2009, it started with the Greeks and Romans, when they celebrated the arrival of spring as a time of fertility and awakening (read the article here). More recently, the tradition of going south to Florida started when college coaches held an annual gathering at the Casino Pool in Fort Lauderdale.

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The first Olympic-sized pool in Florida held the annual competition which began in 1938 and brought in over 300 competitors yearly. This continued to gain in popularity and in 1959 inspired the making of the movie, Where the Boys Are, which starred Connie Francis and George Hamilton.

By the 70s and 80s, the tradition of college students flocking to Florida became commercialized and MTV launched its first televised special from Daytona Beach, which still continues today. Spring break has spread beyond the Florida beaches and is celebrated in just about anywhere a beach can be found.

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At F&L, we celebrate Spring Break in our own, unique way. The past week we have themed dress up days, where employees AND patients are encouraged to celebrate this “break” from the status quo. Pajama, whacky sock, sports and favorite musician day allowed us to enjoy a little buzz in our clinics this week. The anticipation of seeing what each of us would wear and watching the reaction of our patients are priceless.

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This craziness will continue this week as we celebrate grandparents, rainbows, St. Patrick, bacon, and retro days. These activities are a part of our culture and our mission to “deliver fun and happiness”. At F&L, we practice creating an environment that generates joy, happiness, gratitude and fun. We want our patients to feel as if they are among family, albeit a whack one.

Feel free to join us in dressing up, we love it when patients participate. Keep track of our daily activities via Facebook and Instagram and let us know what you think.

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References

A Brief History of Spring Break. (2009, March 30). In TIME Magazine. Retrieved 19:02, March 15, 2015, from http://content.time.com/time/nation/article/0,8599,1888317,00.html

Where the Boys Are. (2015, March 11). In Wikipedia, The Free Encyclopedia. Retrieved 19:02, March 15, 2015, from http://en.wikipedia.org/w/index.php?title=Where_the_Boys_Are&oldid=650967306

Connie Francis. (2015, March 14). In Wikipedia, The Free Encyclopedia. Retrieved 19:08, March 15, 2015, from http://en.wikipedia.org/w/index.php?title=Connie_Francis&oldid=651385004

George Hamilton (actor). (2015, March 6). In Wikipedia, The Free Encyclopedia. Retrieved 19:08, March 15, 2015, from http://en.wikipedia.org/w/index.php?title=George_Hamilton_(actor)&oldid=650221082

MTV. (2015, March 14). In Wikipedia, The Free Encyclopedia. Retrieved 19:31, March 15, 2015, from http://en.wikipedia.org/w/index.php?title=MTV&oldid=651391806

By Mark Yanai

F&L is Game Ready®!

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F&L is continuously looking for ways to improve our patient care and has recently found a cryotherapy treatment system to assist in injury recovery of our patients. Our clinics are equipped with Game Ready® Cryotherapy units, a brand of cryotherapy that combines cold and compression therapies.

According to their website, Game Ready features patented ACCEL™ Technology (Active Compression and Cold Exchange Loop) to help accelerate recovery. Integrated active compression and cold therapies reduce pain and swelling, reduce muscle spasms, enhance lymphatic function, and encourage oxygenated blood flow – all to stimulate natural healing. While some might think that this is a new form of cold treatment, Game Ready has been around for a while. The company was founded in 1997 using NASA technology to create the first-ever sports medicine and post-op recovery device that simultaneously delivers active pneumatic compression and adjustable cold therapies.

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Here are the benefits of Game Ready over other forms of cryotherapy:

  • LESS MEDICATION – The application of therapeutic cold helps reduce pain. With a cryotherapy machine, this effect lasts longer and many patients find that they need little or no pain medication. Doctors like this benefit because their patients can be weaned off of medication more quickly, and patients appreciate the cost savings.

  • LOW RISK – Traditional cold therapies can potentially cause skin damage if the temperature is too low. Cryotherapy machines give you complete control so you don’t have worry about negative side effects.

  • MORE COMFORTABLE – Nobody likes to sit in an ice bath, even if it will help someone recover more quickly. With cryotherapy machines, patients don’t have to deal with that discomfort. Instead, they can sit comfortably while an adjustable wrap encloses the injured area and applies consistent compression and cold.

  • MORE EFFECTIVE – The combination of active compression and cold has been proven to be more effective than traditional ice packs.

I tried the unit on my ankle after a hard workout that left me with my usual soreness. After fifteen minutes of treatment on the Game Ready, I was pain free for the rest of the day. The unit provided a comfortable level of compression and unlike direct cold treatments; the cold sensation was not as deep or painful.

If you would like to try out this great system and feel you may benefit from Game Ready, please ask your physician for a referral or contact our offices for more information.

 

By Mark Yanai

The New Co Ops Are Here! Meet Sarah! (Part 3)

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MEET SARAH!

Sarah Agustin is our third Co-op from NEU who joined F&L this January.  She is a graduate student in the physical therapy program and will soon graduate later this year. Sarah is also our very first student who is “homegrown” right here in the islands from the Nuuanu area.

Here’s a little bit about Sarah and her perspective of what it feels like to be from Hawaii and going away to the mainland for school.

What school did you attend in high school and what’s your current college?

I was born and raised in Honolulu and graduated from Iolani School in 2008. I completed my undergraduate degree at Concordia University in Irvine, CA majoring in Athletic Training. I am currently a Post-Baccalaureate of Physical Therapy at Northeastern University.

What drew you to physical therapy?

Being in the athletic training program I had the opportunity to shadow several physical therapists and see the impact they made on athletes’ lives. Seeing the process from acute care to post op, I knew this was my niche. 

Why did you want to do your Northeastern Co-op in Hawaii?

Being from Hawaii I wanted to find a way to return to the islands to give back to the community. F&L offered a wide variety of therapy services that i could learn from which will allow me to build a better foundation.

What has your experience been like so far?

I was excited to return home after being away for a year to enjoy warm weather, ono grinds, and family and friends. I am excited to show the Co-op students what Hawaii has to offer.

What have you missed about Hawaii that you realized being away for college?

Being away for college I realized how lucky I was to live in Hawaii. I really missed the variety of foods and the Aloha spirit. I missed being able to wear my “rubbah slippahs” daily and not worry about the weather today, tomorrow or the next day.

What was the first thing that you were looking forward to eating when you came home?

Right off the plane my first stop was Nimitz BBQ for meat jun packed with a variety of Korean vegetables.  Over the next several weeks I enjoyed Grandma’s Filipino food, Poke bowls, and Helena’s Hawaiian food.

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Being the first Co-op from NEU to return to Hawaii at F&L, what are you hoping to find out about the experience?

During the first month at F&L I have witnessed a variety of skills and extensive knowledge throughout the staff.  I am hoping to gain a better understanding of each of their specialties and how I can apply it to my future career. Such as: Graston techniques, manual therapy, and aquatics.

What’s been unique about F&L from your other experience in physical therapy clinics?

F&L is unique in that they focus on creating relationships not only between their employees but also with their patients. I really value that F&L embraces change, encourages growth, and challenges me to grow in my profession.

What is on your to do list while here in the Islands?

On my bucket list is to do many different hikes but most of all tackling Kalalau on Kauai.  I also want to leave this Co-op experience with a better understanding of our profession.

What are your interests outside of school and work?

I love hiking, going to the beach, and spending quality time with my Ohana. I also love staying active and seeking new adventures.
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What kind of therapist do you hope to be?

I hope to be a therapist that has a vast understanding of various modes of physical therapy techniques. I have an interest in specializing in hand therapy and prosthetics.

Who is your greatest influence in your life?

My greatest influence is my parents who have instilled the importance of a good work ethic. They have encouraged me to set high goals and to never give up.

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By Mark Yanai

The New PT Co-Ops are here! Meet Teagan (Part 2)

MEET TEAGAN!
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Teagan Ferguson is studying to become a physical therapist and is in her 4th year at Northeastern’s Physical Therapy program. She is returning to the islands to work for F&L as part of her school’s Co-Op program. Teagan is currently working at our Kaneohe Clinic and Aquatic Pool located at the Kokokahi YWCA.

Teagan told us about being in the physical therapy field and her experience in Hawaii these past few weeks.

What school did you attend in high school and what’s your current college?
I attended Haddam Killingworth High School in Higganum CT before graduating and continuing my education at Northeastern University.

What drew you to physical therapy?
In high school I really liked engineering but knew I wanted to go into the medical field. Physical therapy was a mix between the two worlds for me and has turned out to be a pretty good fit.

Why did you want to do your Northeastern Co-Op in Hawaii?
I knew I wanted to do my co-op in Hawaii because it’s a place I’d love to return to after school. I’ve never really had a home town since I’ve moved a lot but Hawaii was where I was born. Since part of my family returned to the island it seemed like a good time to come back and see how things have changed.

What has your experience been like so far?
My experience so far has been amazing. I love that I can work in both aquatic and land therapy here and the PTs and PTAs that I’m working with are great teachers. All of the patients I’ve worked with are very friendly and I’m excited to enjoy the rest of my co-op.

What’s the strangest thing that you’ve eaten since arriving?
The strangest thing I’ve eaten here is probably a Spam Musubi. It’s one thing I’d never had before and didn’t think I’d like.

What is on your to do list while here in the islands?
Visiting my family and taking my nephew to Hanama Bay are two big things on my to do list. I also plan on exploring more of the windward side of the island and spending some time by North Shore.

What are your interests outside of school and work?
Outside of work I enjoy taking photos of nature and animals as well as playing video games. Since being here I’ve really come to enjoy kayaking as well.

What kind of therapist do you hope to be?
I would love to be an outpatient physical therapist and I’d like to do aquatic therapy at least part of the time.

Who is your greatest influence in your life?
My greatest influence is my mother as she’s always teaching us to both set big goals for ourselves and work out butts off to achieve them. She’s very supportive and let’s us make our own choices because she knows different people have different paths to being successful.

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Please give Teagana a warm Aloha when you see her at the pool or the Kaneohe clinic.
Next blog post: Meet Sarah!

By Mark Yanai

The New PT Student Co-Ops are Here! Meet Cody Gilliss (Part 1)

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For the past 7 years, F&L has been in partnership with Northeastern University’s Physical Therapy Cooperative Education Program. Twice a year our organization accepts outstanding NU physical therapy students as full-time employees and gives them the opportunity to gain valuable work experience in an outpatient orthopedic clinical setting. These students primarily assist our highly qualified physical therapists with outpatient care at our clinic locations in Honolulu and Windward Oahu, including the outdoor heated pool at the Kokokahi YWCA. The journey to Hawaii will offer students tremendous life-changing experiences as they strive to balance work, play and new discoveries during their 6-month employment.

We start this year with three excellent Co-Op students: Cody, Sarah, and Teagan, who will be working at various F&L clinics. They will be featured in the next few blog posts.

MEET CODY!
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Cody Gilliss, a 4th year student in Northeastern’s Physical Therapy program, decided to head out to the islands for his final Co-Op experience before he graduates. He is currently working with our therapists at the WORC location. We asked how his experience has been so far and here’s what he had to say!
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What school did you attend in high school and what’s your current college?

I attended Manchester-Essex Regional HS in Manchester, MA. I currently attend Northeastern University in Boston, MA. 

What drew you to study physical therapy and become a physical therapist?

After a great experience as a physical therapy patient myself several years ago, I realized what a rewarding and fun profession it is. It’s a great way for me to help others get back on their feet and back to what they love doing, whether it be their own jobs, extracurricular activities, or spending time with their family and loved ones. 

Why did you want to do your Northeastern Co-Op in Hawaii?

I really wanted a cultural and professional experience completely different than what I experience back in Boston. F&L is cutting-edge and has a way of treating patients that is not only effective, but unique and exciting for me to learn.

What has your Oahu experience been like so far?

My experience here on O’ahu has been fantastic. So far, I’ve been hiking (Olomana), sight-seeing the North Shore, and I also got to spend some time in town around the Ala Moana and Waikiki area.

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What’s the strangest thing that you’ve eaten since arriving?

Nothing too crazy. Although it’s not strange, Ahi poke bowls are 110% my new favorite food. After my first bite I knew that I’ll miss them once it’s time to leave!

What is on your to do list while here in the islands?

Surfing, learning about the Hawaiian culture, more hiking, and relaxing after a busy year at school.

What are your interests outside of school and work?

I grew up on the ocean back home, so anything related to the water. Surfing, beach, fishing, spending time on boats. I also spend a lot of my time around the gym as well.

What kind of therapist do you hope to be?

I hope to be a very well-rounded and well-educated therapist some day. I believe it is very important to be always educating myself about my profession even after I graduate. My professional journey has only begun as a student, but I know my time here in Hawai’i is a great stepping stone towards my professional future.

Who is your greatest influence in your life?

My parents are by far my greatest influence in life. They motivate me every day to experience as much as I possibly can every day . They’re my #1 support system and I am truly grateful for everything they have done to get me where I am today.

 

We welcome Cody to the F&L Ohana and look forward to his stay with us for the next 6 months! 
Next blog post: Meet Teagan!

 

Resources:
By Mark Yanai

We’re Mobile!

Mobile Therapy, We’ll Come to You!

Mobile Therapy is geared for the outpatient population in need of physical therapy in the privacy of their own home. Patients unable to travel to and from the clinic or have physical limitations are eligible for mobile therapy.

MOBILE THERAPY FAQs:

What types of conditions are treated?

  • General: Weakness due to age, injury or illness, cardiac conditions and pulmonary conditions.
  • Orthopedic and Musculoskeletal Conditions: Arthritis, trauma, fractures, joint replacements, sports injuries, work injuries, overuse injuries, ligament sprains, and muscle strains.
  • Neurological Conditions: Stroke, Parkinson’s disease, spinal cord injury, other nerve injuries, traumatic/non-traumatic brain injuries, and multiple sclerosis.
  • Non-Specific Functional Decline: Increasing difficulty with walking, balance, getting in and out of a bed or chair, and falling.
  • Fall Prevention and Safety Assessments: provide evidence based fall prediction tools and environmental safety assessments.

How do I get started?

  • Make an appointment with your doctor to get a referral for physical therapy. To download a prescription form to take to your doctor, click here.

Do I need a special prescription (referral) for it?

  • No. Please ask your doctor to specify “Mobile” on the physical therapy referral form. 

Does it cost more than regular therapy?

  • No. It is the same as outpatient physical therapy.

Will I be able to transition to physical therapy in the clinic?

  • Yes. The additional benefit of mobile therapy is that patients can transition to our clinics once they are able to find transportation. This would allow them to transition to our aquatic, land-based, or massage therapies.

Meet Joy Yanai, DPT, the director of our Mobile Therapy Program.
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Joy is a familiar face to the F&L Ohana. She was a physical therapist with F&L since 2006 and served as Kailua’s Clinic Director for two years before moving to St. Francis Healthcare with the opportunity to work as a home health therapist.  For the past few years, she has gained extensive knowledge and experience in treating patients in their homes, a setting much different from the clinic. When St. Francis closed their home health services, she returned to our organization full-time to become the program director of our new Mobile Therapy Program, bringing her expertise to F&L.
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We are excited to offer Mobile Therapy as a new service and look forward to treating many new patients in their homes. Mobile therapy is part of the growing profession of physical therapy. It adds to our mission to deliver fun, happiness, and compassion in serving our patients and community.